Remote Access Support
Connect. Diagnose. Solve.
Support PCs On-Demand without pre-installing software.
Remote Rescue is used by our IT help-desk to provide instant support to customers and employees.
We can gain control of a remote PC over the web in seconds, without the need to pre-install software.
Advantages of Remote Access
- Web-based for on-demand, anywhere-to-anywhere support ,takes control of your PCs in seconds
- Respond instantly to your requests; a unique calling card feature simplifies the support process can be utilised if required
- Easy for remote customers – even novice PC users can easily accept remote support
- Drag and drop multiple files and folders through a dual pane file transfer option
- End-to-end, 256-bit SSL encryption for compliance with HIPAA
- Requires Broadband connectivity to the Internet